Faq's

WHAT IS A JAPAN GOURMET PASS (JGP)?

The Japan Gourmet Pass is an essential tool for foodies traveling in Japan. It provides easy and convenient access to gourmet-level restaurants near local landmarks. Great places you may never find on your own.

Our Dining Partners are places where locals go regularly to enjoy a wide range of cuisines. They are foreigner-friendly, with menus you will be able to understand. All are translated into English, and sometimes into other languages as well.

Your JGP will introduce you to great dining partners that will enhance your gastronomic experience and give you access to unique and special deals reserved to our Gourmets, thanks to the free services, discounts and coupons provided with your JGP membership.

HOW WILL A JAPAN GOURMET PASS HELP ME WHILE I AM IN JAPAN?

WHO ARE OUR DINING PARTNERS?

WHO IS COVERED BY THE JGP BENEFITS?

WHAT HAPPENS IF IN MY GROUP, FOR INSTANCE THERE ARE 4 PEOPLE AND ONLY ONE IS A JGP MEMBER?

HOW CAN I REGISTER OTHER PEOPLE IN MY GROUP?

FOR HOW LONG IS JGP MEMBERSHIP VALID?

CAN I CHANGE THE DATES FOR WHICH MY JGP IS VALID?

HOW DOES FREE RESERVATION SERVICE WORK?

WHAT ARE THE PAYMENT OPTIONS?

HOW DO I USE MY DISCOUNT COUPON?

HOW MANY COUPONS MAY I USE FOR A SINGLE JPG PURCHASE?

CAN I EXPECT ADDITIONAL OFFERS FROM PARTNERS?

CAN I SHARE MY JPG WITH OTHER PEOPLE?

WHAT HAPPENS IF PARTNERS CLOSE OR ARE DELISTED WHILE MY JGP IS VALID?

WE ARE A LARGE GROUP OF 4 OR MORE FRIENDS. CAN WE USE MULTIPLE JGPS AT THE SAME TIME, EVEN IF WE SIT AT SEPARATE TABLES, AND ASK FOR SEPARATE BILLS?

WHAT HAPPENS IF I FORGET TO TAKE MY JGP QR IDENTIFIER, ID OR PASSPORT WITH ME?

WHAT HAPPENS IF I LOSE MY JGP QR INDENTIFIER?

CAN I REVIEW THE JGP?

HOW CAN I REVIEW MY EXPERIENCES AT PARTNER’S VENUES?

HOW CAN I RENEW MY JGP AFTER IT EXPIRES?

WHERE CAN I ACCESS THE TERMS AND CONDITIONS OF SALE FOR THE JGP?

HOW CAN I CONTACT JGP FOR SUPPORT AND QUESTIONS?

I HAVE A COUPON (REFERRAL CODE), WHAT SHOULD I DO?

WHAT IF I DON’T USE MY COUPON (REFERRAL CODE) DURING THE TIME PERIOD INDICATED?

EVERY SINGLE RESTAURANT HAVE COUPON, PROMOTIONS, FREE RESERVATION SERVICE OR DISCOUNT?